1. If you have selected an item that is not in stock we will try to contact you as quickly as we can.
We will try to do this within 24 hours (except on weekends and bank/public holidays when we normally do not work).
2. Accepted orders are normally dispatched within 24 hours of the order being placed on our website except on weekends and bank/public holidays when we normally do not work.
3. The time for delivery of your order varies according to your chosen method of shipment.
We have no control over the goods once they are shipped and cannot guarantee that your order will arrive within the time specified by your chosen method of shipment.
4. We will not refund any charges relating to packing and shipping if you fail to take delivery of the goods at the address given by you on your order.